CASA Housing Services

Mission, Mandate & Values

CASA Housing Services delivers customized administrative services to housing co-ops by developing meaningful partnerships with our clients. We provide the services – you keep your autonomy and responsibility for decision-making.

CASA staff are co-op housing experts in financial, membership and maintenance and administration responsibilities in housing co-ops. We know co-ops! We live in housing co-ops ourselves and have served on the board and committees of our respective co-ops for many years. We understand the challenges faced by volunteers who live and run co-ops.


In 1994, the members of NACHA created CASA Housing Services, Inc., to deliver affordable operational support for Edmonton and area co-ops. The formation of CASA addressed the growing problem of volunteer stress and burnout, lack of member skills such as bookkeeping, and lack of time for members to tackle issues such as vacancy loss and long-range planning. CASA supplies services that address these problems and frees up members’ time. CASA provides services for co-op people by co-op people. It was formed to meet the needs of co-ops that want specific co-op services tailored to suit their needs. CASA is wholly owned by NACHA.

What CASA Housing Services can do for your co-op

CASA delivers for-feeservices in the following areas: financial, maintenance, membership and administration. Here’s what we provide:

Financial -- CASA can

  • analyze your financial position
  • prepare of your annual budget
  • calculate housing charges & subsidies
  • income verification
  • prepare and make deposits
  • make presentations to members
  • produce monthly financial statements
  • provide basic bookkeeping
  • process invoices and do cheque writing
  • prepare project data reports

Maintenance – CASA can

  • perform move-in/out inspections
  • coordinate and do annual unit inspections
  • implement preventative measures
  • coordinate visits from suppliers and trades people
  • maintain unit files
  • develop a preventative maintenance plan

Membership – CASA can

  • maintain member files
  • update co-op waiting list
  • process membership inquiries
  • help clear up vacancy problems
  • market vacant units

Administration – CASA can

  • do your record keeping
  • compile and organize your policy and bylaw documents
  • act as your PIP (Privacy) Officer – NEW!
  • store your books and records securely


Contact us:      102-12120-106 Avenue, Edmonton, AB  T5N 0Z2

Phone               780-482-2613                                      

Fax                     780-451-8454